מִשׁלוֹחַ
Order Processing
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and the weight of your order.
Estimated Delivery Times
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Domestic Shipping: 3–7 business days
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International Shipping: 7–15 business days
Delivery times are estimates and may vary due to customs delays, carrier delays, or external factors.
Order Tracking
Once your order ships, a tracking number will be emailed to you.
You can use this tracking number to track your package on the carrier’s website.
If you don’t receive your tracking number, please contact us at danielleyshopify@gmail.com.
Customs, Duties & Taxes
For international orders, customs fees, import duties, and taxes may apply.
These charges are not included in our product prices or shipping fees and must be paid by the customer upon delivery.
Wrong or Incomplete Address
Please ensure your shipping details are correct when placing your order.
We are not responsible for:
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Delays due to incorrect addresses
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Packages lost because of wrong address information
If you need to correct your address, please contact us immediately at danielleyshopify@gmail.com.
Lost or Stolen Packages
Once your order is handed over to the shipping carrier, Ophelia Jewellery is not responsible for lost, delayed, or stolen packages.
However, we will assist you in contacting the carrier to resolve the issue.
Split Shipment
If your order contains multiple items, they may be shipped separately depending on availability.
You will receive tracking information for each shipment if applicable.
Contact Us
If you have any questions about this Shipping Policy, please contact us: